This Privacy Policy sets out the approach in which The Affinity Partnership Pty. Ltd. (STORMKITE) will take in relation to the treatment of Personal Information. It includes information on how STORMKITE collects, uses, discloses and keeps secure, individuals’ personal information. It also covers how STORMKITE makes the personal information it holds available for access to and correction by the individual.
1. COLLECTION
1.1 STORMKITE will only collect Personal Information where the information is necessary for STORMKITE to perform one or more of its functions or activities. In this context, “collect” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.
1.2 STORMKITE collects Personal Information primarily on behalf of our customers or uses Personal Information provided by our customers, their employees, contractors and third party suppliers, for the provision of marketing products and services. STORMKITE also collects and uses Personal Information for secondary purposes, including:
1.3 STORMKITE will notify individuals of the matters listed below at the time of collecting any Personal Information:
1.4 Where it is not practicable for STORMKITE to notify individuals of all of the Collection Information before the collection of Personal Information, STORMKITE will ensure that individuals are notified of the Collection Information as soon as possible after the collection.
1.5 STORMKITE will not collect Sensitive Information from individuals except with express consent from the individual and only where it is necessary for STORMKITE to collect such information for an activity or function.
1.6 STORMKITE will not collect Personal Information secretly or in an underhanded way.
1.7 STORMKITE will take steps to ensure that individuals on purchased lists are or have been notified of the information as outlined at 1.3.
2. USE
2.1 STORMKITE will obtain an individual’s consent for Use of non-sensitive Personal Information for Secondary Purposes at the time of collection, unless the Use is a related Secondary Purpose, which would be within the relevant individual’s Reasonable Expectations.
2.2 STORMKITE Uses Personal Information primarily for the purposes listed in 1.2 above.
2.3 If STORMKITE relies on the Direct Marketing exception to Direct Market to individuals it will ensure that: individuals are clearly notified of their right to Opt Out from further Direct Marketing; and if the individual Opts Out of all Direct Marketing the Opt Out will be respected by STORMKITE and implemented free of charge.
2.4 STORMKITE will not use Sensitive Information for Direct Marketing.
2.5 STORMKITE may use Personal Information to avoid an imminent threat to a person’s life or to public safety. It may also use Personal Information for reasons related to law enforcement or internal investigations into unlawful activities.
2.6 STORMKITE will not use Personal Information without taking reasonable steps to ensure that the information is accurate, complete and up to date.
2.7 STORMKITE will not attempt to match de-identified or anonymous data collected through surveys or such online devices as “cookies”, with information identifying an individual, without the consent of the relevant individual.
3. DISCLOSURE
3.1 STORMKITE may Disclose Personal Information to related or unrelated third parties if consent has been obtained from the individual.
3.2 STORMKITE may Disclose Personal Information to unrelated third parties to enable outsourcing of functions where that Disclosure or Use is for a related Secondary Purpose and has been notified to individuals or where such Disclosure is within the individual’s Reasonable Expectations.
3.3 STORMKITE will take reasonable steps to ensure that its contracts with third parties include requirements for third parties to comply with the Use and Disclosure requirements of the Privacy Act.
3.4 In the rare event that STORMKITE is required to disclose Personal Information to law enforcement agencies, government agencies or external advisors, STORMKITE will only do so in accordance with the Privacy Act or any other relevant Australian legislation.
3.5 STORMKITE may Disclose Personal Information to avoid an imminent threat to a person’s life or to public safety.
3.6 If a Disclosure is not for a Primary Purpose; is not for a related Secondary Purpose; or upfront consent has not been obtained, STORMKITE will not Disclose Personal Information otherwise than in accordance with the exceptions set out at 3.1 to 3.5 above.
3.7 STORMKITE does not generally share its customer lists on a commercial basis with third parties but if it did, it would only do so if we had the appropriate consent of the individual involved.
4. INFORMATION QUALITY
4.1 STORMKITE will review, on a regular and ongoing basis, its collection and storage practices to ascertain how improvements to accuracy can be achieved.
4.2 STORMKITE will take steps to destroy or de-identify Personal Information after as short a time as possible and after a maximum of seven years, unless the law requires otherwise.
5. INFORMATION SECURITY
5.1 STORMKITE requires employees and contractors to perform their duties in a manner that is consistent with STORMKITE’s legal responsibilities in relation to privacy.
5.2 STORMKITE will take all reasonable steps to ensure that paper and electronic records containing Personal Information are stored in facilities that are only accessible by people within STORMKITE who have a genuine “need to know” as well as “right to know”.
5.3 STORMKITE will review, on a regular and ongoing basis, its information security practices to ascertain how ongoing responsibilities can be achieved and maintained.
6. ACCESS AND CORRECTION
6.1 STORMKITE will allow its records containing Personal Information to be accessed by the individual concerned in accordance with the Privacy Act.
6.2 STORMKITE will correct its records containing Personal Information as soon as practically possible, at the request of the individual concerned in accordance with the Privacy Act.
6.3 Individuals wishing to lodge a request to access and/or correct their Personal Information should do so by contacting STORMKITE.
6.4 STORMKITE may charge a fee for processing an access request.
7. OPENNESS
7.1 Contact with STORMKITE via phone or web inquiry will be the first point of contact for inquiries about privacy issues.
7.2 Any formal privacy related complaints should be directed in writing to the STORMKITE Privacy Officer, 212 Flood Street, Leichhardt, NSW 2040.
7.3 STORMKITE will endeavor to manage any privacy related complaints efficiently and in a timely manner.
7.4 STORMKITE websites will contain a prominently displayed privacy statement and will include a copy of this STORMKITE Privacy Policy.
8. ANONYMOUS TRANSACTIONS
8.1 STORMKITE will not make it mandatory for visitors to its websites to provide Personal Information unless such Personal Information is required to answer an inquiry or provide a service.
8.2 STORMKITE will allow its customers to transact with it anonymously wherever that is reasonable and practicable.
9. TRANSFERRING PERSONAL INFORMATION OVERSEAS
9.1 STORMKITE generally does not send information overseas.
9.2 If Personal Information must be sent by STORMKITE overseas for sound business reasons, STORMKITE will require the overseas organisation receiving the information to provide a binding undertaking that it will handle that information in accordance with the National Privacy Principles, preferably as part of the services contract.
10. GLOSSARY
Collection of Information means the information outlined in 1.3 notified to individuals prior to, or as soon as practical after, the collection of their Personal Information.
Direct Marketing means the marketing of goods or services through means of communication including written, verbal or electronic means. The goods or services that are marketed may be those of STORMKITE or a Related Body Corporate or those of an independent third party organisation.
Disclosure generally means the release of information outside STORMKITE, including under a contract to carry out an “outsourced function”.
Opt Out means an individual’s expressed request not to receive further Direct Marketing. Personal Information means information or an opinion (including information or an opinion forming part of a database), whether true or not and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.
Primary Purpose is the dominant or fundamental reason for information being collected in a particular transaction.
Reasonable Expectation means a reasonable individual’s expectation that their personal information might be Used or Disclosed for a particular purpose.
Sensitive Information means:
1. Information or an opinion about an Individual’s:
2. Health Information about an individual; or information or an opinion about: the health or a disability (at any time) of an individual; or
Use means the handling of Personal Information within STORMKITE.
CONTACTING STORMKITE
If you require further information regarding STORMKITE’s Privacy Policy,
Telephone: 02 8354 4400
Email: hello@stormkite.com.au
Visit: Level 3, 50 Stanley Street, Darlinghurst NSW 2010